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Overall, Nestlé S.A. is pleased that the alleged pattern of Code violations by Nestlé Pakistan have no basis in fact in the audit which covers Nestlé's current implementation of the WHO Code in Pakistan. |
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Continuous improvement |
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However, as one of Nestlé's four basic management principles is a commitment to 'continuous improvement', the company has announced its intention to take action to implement the recommendations of the audit team. In response to specific suggestions intended to help Nestlé solidify its commitment to the Code, Nestlé has committed: |
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to correct the three specific instances of Code violation identified; |
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to develop more formalised tools (such as checklists and procedure manuals) to help managers monitor on an going basis compliance with the Code; |
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to examine what mechanisms might be appropriate for employees who want to report what they believe to be violations by other personnel, such as a designated ombudsman; |
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to explore the most appropriate way to help promote understanding of the WHO Code amongst health professionals in Pakistan; |
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to explore the idea of a government-sponsored panel including NGOs, health professionals and industry, to facilitate reporting of alleged violations and taking corrective action, where violations are confirmed. | |
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Working together for Code implementation |
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Nestlé has previously urged all parties dedicated to improving feeding and seeing full implementation of the WHO Code to work together and resolve any remaining differences on Code interpretation. The company believes that co-operation between government, the private sector and NGOs will better further the aims of the WHO Code. |